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In
this issue:
Autry
To Speak at Corporate Coaching 2000
Butch
Farley
Moving
Corporations to the Cutting Edge
Susan Corbett,
p. 2
Are
You Driven by Unexamined Values?
Mike Duckett, p. 2
Corporate
Coaching at Cisco
Dottie DeSelle,
p. 3
Today's Technology... Today
Butch
Farley, p. 3
Related
Links:
The
Top 10 Questions To Ask About The Culture of a Corporation
Business
Top Ten Ways to Empower Your Employees
Note
of Interest
Roger
Herman &
Joyce Gioia
Two additional keynoters, Joyce Gioia (pronounced joy-yah) and Roger Herman
(a CoachU graduate), will share the stage with James Autry at Corporate
Coaching 2000.
Both are Strategic Business Futurists and professional speakers. Together,
they own The Herman Group, a firm of Certified Management Consultants
and trainers in Greensboro, North Carolina. They are professional members
of the World Future Society and share an interest and enthusiasm for the
future by helping their clients and audiences position themselves for
future success.
Both have been frequently quoted in The Wall Street Journal, Inc., Business
Week, and Forbes. Gioia and Herman co-authored Lean & Meaningful: A New
Culture for Corporate America (Oakhill Press, 1998).
Look for a full article about their work in the next issue of Today's
Coach.
Subscribe here.
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Corporate
Coaching at Cisco
Dottie
DeSelle
Cisco
Systems, Inc. based in San Jose, CA, is an $8 billion, worldwide leader
in networking for the Internet.
Cisco's networking solutions connect people, computing devices and
computer networks, allowing people to access or transfer information
without regard to differences |
in
time, place or type of computer system. Cisco sells its products in
approximately 115 countries through a direct sales force, distributors,
value-added resellers and system integrators.
In this article, Dottie DeSelle, a Cisco employee, tells us about
corporate coaching within her organization.  |
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I arrive at my office before 8:00 a.m. There's an employee waiting
for me, and he doesn't look happy. We talk for 40 minutes. I listen
intently, ask lots of questions, and he looks at me funny with a
couple of them. Next, I make one suggestion, which he likes and
agrees to do, and then goes back to work. He seemed relieved that
someone really heard what he was saying. Later, I follow up with
his manager. Again, I listen, ask questions, and get the same funny
look. I make three suggested changes. He agrees to two of them.
This is "coaching" in Corporate America.
For 18 years I was a Human Resources Consultant in the high technology
industry. I've been with Cisco for five years, and have been "coaching"
as a daily practice for the past two. I'm just one of many professionals
that have put on this new hat. Executives, line managers, and employees
talk enthusiastically about the benefits they've received from coaching
vs. old style H.R. interventions. They see its value because they
see results much faster, and at Cisco, change occurs on a dime.
The greatest resource of any company is their braintrust; their
employees, and company turnover is a direct measure of employee
satisfaction. While good salaries, bonuses, and stock options are
important to employees, they tell me almost daily that job satisfaction,
good management and great tools are, too. This year, Cisco's turnover
rate was
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8.75%, compared to an average rate in Silicon Valley of 12-15%.
I believe that coaching has had a lot to do with these results.
Coaching in Silicon Valley is poised to explode. There are well
over 100 executives at Cisco alone, many of whom are working with
a coach. When coaching works for them, they recommend it right down
through their line organizations.
As technology pushes us to move faster, we need to be able to shift
focus, develop new skills and maintain balance at a very rapid pace.
If companies are to be successful in this competitive environment,
they must hire, train, and develop the best. Many successful corporations
are learning that a shift from the old style H.R. methods of helping
their employees and managers are necessary if they wish to stay
competitive. The coaching model fits this need.
Dottie DeSelle is a Certified Professional Effectiveness Coach
with 18 years experience as a Human Resources Consultant to a variety
of high technology organizations. She has a varied and unique mix
of skills that have been honed through working with individuals, managers
and teams at many major corporations.
You can e-mail Dottie at Urmycoch@flash.net
Or visit integrateddimensions.com.
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Legislation
FYI
Recognizing the rapid growth of electronic commerce, the House passed
legislation that would give electronic signatures and records the
same legal validity as written contracts.
The bill
is sponsored by Tom Bliley, R-Va. Check with your representative
for its progress.
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Surge
Protection?
The sun will erupt into the most active part of its 11-year cycle,
solar max, with outbursts of energy that can threaten satellites,
electrical power and astronauts. Solar activity is building now
and should peak next year. Check out NASA's latest Space Weather
Forecast at http://www.spaceweather.com/.
Better get a surge protector....
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