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Tuesday, July 2, 2002
Dear
Reader,
Today's issue
is a peek at the very newest
material from CoachVille on the topic of Coaching Entrepreneurs...
3-Step Training Module
#004: "Coaching the Entrepreneur" is now available.
The first several pages are
below. Dive in and learn, once and for
all, how to coach this highly creative type in a confident and enjoyable
manner. What's that? You don't have any entrepreneur clients? Well, read on
anyway, and learn how to tap into this growing market of coaching clients...
And...if you're not familiar with the 3-step Training Module format, you are
in for a treat. Visit
http://www.coachville.com/3steptraining/004entrepreneurhtml.html
to access the full Coaching the Entrepreneur Module
which includes the very practical
Client Quiz, Worksheet, RealAudio
recording and transcript of the TeleClass led by Thomas Leonard several
weeks ago. Or, head to the CoachVille member area to preview the list
of 21 module topics being created at CoachVille; all 21 of the 3-step
Training Modules there are original pieces of fresh intellectual property
available free to CoachVille members.
Also in this issue is information about the
availability of exhibitor/booth space at the Business and Corporate Coaching
Conference being held in Toronto this September. If you're interested
in reaching 500 other coaches with your products or services at this
conference, be sure to visit the end of this issue.
My best to
you,
Andrea Lee
GM, CoachVille
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Entrepreneurs are some of the most creative people on the
planet. They are visionaries, they think big, and often
are on the cutting edge of evolutionary change. But
working with or coaching an entrepreneur can sometimes be
an exercise in futility.
The coach
who gets and understands the way an entrepreneur thinks
and behaves has a much higher rate of success coaching
them. After completing this 3 Step Training module, you
will know what works, what not to do and what to stay
clear of when working with an Entrepreneur.
coachville.com | licensed use only
(Access the full
module at:
http://www.coachville.com/3steptraining/004entrepreneurhtml.html.)
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Introduction
A quick story...
Back in the mid 80s I had this client that was a classic
entrepreneur, and I felt, after 3 sessions, we were doing
great work. Until midway through the 3rd session, he just
asked me to shut up. He explained to me that entrepreneurs
love and need to talk and by talking myself, I kept
interrupting his flow. He wanted me to stop and just
listen to him. So we made a deal that I would give him the
first 28 minutes of our calls and he would give me the
last 2. That meant I could relax and enjoy and learn from
him.
This
client taught me a lot about who entrepreneurs are and how
they do things differently. Ever since then
my
approach to coaching entrepreneurs has changed.
Entrepreneurs don't need you. They just want you...
You
can do lots of things with entrepreneurs, but they're in
charge. They typically need different things than standard
clients. Understanding this will greatly reduce your
learning curve with this dynamic group.
They are a different breed...
The
quicker you understand this, the better off you'll be.
Entrepreneurs are visionaries. They think big. They are
often 'ahead' of reality. Often times people think
entrepreneurs just "need to get organized" or "get
focused". But in truth, this would slow them down and
cause less productivity, not more.
What are the
benefits of knowing this?
Entrepreneurs
as a whole, are misunderstood. Society doesn't understand
them. Certainly their family doesn't. Often times no one
does. They play a valuable role in driving commerce and
innovation. By understanding the entrepreneur, you are
better prepared to meet their needs as a coach.
How do you identify an entrepreneur?
The person who's very creative, may not
be organized, may not be the most successful, all traits
of an entrepreneur. They're usually the driven type who
has lots of ideas and hires a coach with the idea of
getting them organized, etc. They often have many balls
in the air at once.
Common traits of an entrepreneur include:
--Highly creative.
--Likes to work alone.
--Have multiple projects or ideas going on at once.
--Lives in a world of opportunity or Coulds.
--Driven by a need to win.
--Exaggerates...
Why
is it beneficial for me to understand the entrepreneur?
Given the fact
that most coaches take the wrong approach when working
with an entrepreneur, it is imperative to coach them
successfully, to fully appreciate the way an entrepreneur
thinks.
What seems to be true
about entrepreneurs?
Entrepreneur's may be very different
than you and need very different things from you as a
coach than you typically provide to your other clients.
Your job is to identify the traits that make an
entrepreneur unique.
The 3 Steps
So how do you coach the entrepreneur?
There are 3
steps...
Step 1.
Respect the
Unique Way an Entrepreneur Does Things.
It's messy. It's stressful. And it's also needed
for the entrepreneur to create, drive and innovate.
Entrepreneurs are built to be innovators and
experimenters. They have amazing gifts to share with the
world and yet these gifts are often hidden behind the
chaos that is their life. Here are some key points to
understand how/why an entrepreneur does the things they
do.
They are highly misunderstood.
Interestingly
enough, the number one mistake coaches make in trying to
coach an entrepreneur is in trying to 'fix' them. They are
genetically wired the way they are and any attempt at
changing them is wasted.
They talk as they
create.
This is
the reason coaches can be so beneficial to entrepreneurs.
By their very nature they need someone to listen to them.
They are friction or stress oriented.
Probably the hardest adjustment a coach needs to make is
in the ability to be with the entrepreneur at all times.
It's messy being so creative. But that friction is what
drives the entrepreneur. Getting rid of the stress is the
wrong approach, instead adjust your thinking to be
comfortable with the stress.
They are driven by
opportunity.
The
entrepreneur, more so than any other client, will be
driven by all that they can accomplish. Their world is one
big Could. They could start another business. They
could...the list is endless.
They are very protective of their ideas.
It's
true. Their ideas are a part of them. Trying to get an
entrepreneur to give up an idea
is like asking a new mother to abandon her new born child.
Let the entrepreneur decide when it's time to let an idea
go, not you.
They need more support
than direction or correction.
Your job, as
their coach, is to support them, not try and provide an
outside opinion or to try and steer them a certain way.
They are very
comfortable with risk.
Probably more so than you are. It is you that will need to
adjust, not them. If you can't be with a lot risk you will
probably not be comfortable coaching this type of client.
Step 2.
Learn as Much As You Can.
It's ok to be selfish and learn from your clients.
And your entrepreneur clients will teach you a ton of
invaluable information, if you are open to hearing it.
Here are just some of the things you, as a coach, can
learn from your entrepreneur clients.
One can handle multiple
projects at once and be OK.
You'll see. The tendency is to want the
entrepreneur to slow down and finish one project before
launching into the next. Wrong approach. Instead, watch
and learn.
Overwhelm is part of the
process.
And is not
something to fear or avoid. The trick here is to not just
tolerate the overwhelm, but instead, learn from how the
entrepreneur deals with it, handles it.
The cost of being
disorganized.
Entrepreneurs pay a high price for their
disorganization. You can watch and see how not to do
certain things.
How
to be competitive.
And how this
can be a good thing. Competition can bring out the best in
people. And it's a highly effective motivator. A healthy
dose of competition can be a great thing.
How to take a small idea and
turn it into a huge revenue stream.
This is what entrepreneurs do best.
They see things the rest of us can't see. They see
opportunity where others see problems or failures. Pay
attention.
How to not let risk or the
unknown stop you from moving forward.
Entrepreneurs are as human as the next person. They
just don't allow the what might or might not happen to get
in the way of what could happen. To them the opportunity
always outweighs the risk. How does the saying go? You
can't steal second base with your foot on first.
What it means to rock and
roll.
Learn what it's like to move at the speed at which
an entrepreneur moves. It's a pretty amazing thing to
watch and learn from.
Step
3. Enjoy the Ride.
Simply enjoy the
entrepreneur exactly as they are.
This one is harder than it sounds. Once you give up
any notion of trying to reign in or fix the entrepreneur,
you can sit back and enjoy them completely. You may
naturally want to point out all the ways things could be
easier for the client, if only they would.... Resist this.
Just enjoy them. The friction/stress is a catalyst, not a
deterrent.
Enjoy your coaching as well.
If you haven't worked with an entrepreneur client
before, you are in for a treat. Yes, you the coach can
enjoy the ups and downs, the highs and lows, right along
with your entrepreneur client. It's their life and they've
made it this far without you.
Still want to coach
entrepreneur? Get ready for the time of your life.
coachville.com | licensed use only |
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Introduction
Who is this
MicroModule most useful for?
This coaching the
entrepreneur module is for anyone who wants to understand
and/or work successfully with the entrepreneur. It is
helpful for entrepreneurs themselves, their family,
friends or colleagues and the coaches or consultants
working with entrepreneurs.
How to do I
transition an entrepreneur to a client?
That’s easy.
Ask an entrepreneur
to
talk about their project and
ideas and enjoy the conversation.
Then ask the entrepreneur if they'd like to schedule an
interview to discuss some of their projects or great
ideas. Possible questions include:
"What are you working on in your professional life?
Anything special?"
"Wow,
you are full of great ideas, have you ever worked with
someone to bring them to completion?"
”Given the
opportunity of what you're working on, how can I further
support you, Tom?”
"Would you like
someone to bounce some of those great ideas off of and
maybe encourage you to go even farther with them?"
"Have you ever considered the possibility that you
are an entrepreneur and that you are best served by
working with someone who really gets where you're coming
from?"
Notice this
feedback is a "soft sell". You are not trying to get
anything from them. You simply further the conversation to
whatever depth the prospect wants to go. Entrepreneur's do
not want to feel manipulated. Remember the entrepreneur is
often extremely bright and they will know if you are
trying to 'lead them somewhere'. It's deadly to go into a
conversation with them with the intent of getting them
to talk or to be a client. Just enjoy them.
What you
should know about coaching the entrepreneur...
Most entrepreneurs say coaches hold
them back too much.
Don't let your risk aversion get in
the way of the entrepreneurs ability to innovate. If you
can't be with the ups and downs that come with an
entrepreneur, you probably shouldn't be coaching them.
Encourage the entrepreneur to think
even bigger.
As counter intuitive as it may sound,
get the entrepreneur thinking even bigger. Everyone else
in their life will want them to think smaller. It's your
job as a coach to expand their vision, not restrict it.
Just listen.
It's enough. Really. Most
coaches feel the need to prove their worth or earn their
fee which actually gets in the way of the true value the
coach can provide. They are
really paying you just to listen. Their spouses and
friends can't provide this like a coach can.
Charge enough for them to take you
seriously.
As strange as it
may sound, not
charging enough will hurt your chances with an
entrepreneur, not help. They have very big goals and want
someone who is willing to take them and their goals
seriously.
Don't provide advice.
If you give them tips on ways to
improve their business, they will likely let you go.
Don't argue or fight with an
entrepreneur.
They have very specific ideas and
goals, getting in to an argument with them is lose-lose.
Just don't engage.
They'll tell you they want to
change. But they don't.
As
much as they think they want to change, deep down they
really don't. And in fact, shouldn't.
Their lifestyle
may cost them
personally and financially, but they have an important
role in society. Let
them play it.
Don't believe everything an
entrepreneur says to be true.
Most entrepreneurs exaggerate. Which
means problems are worse than they say and the good news
isn't quite as good.
Tips
on how to coach an entrepreneur
Coaching an entrepreneur isn't difficult and in fact can
be quite rewarding, but it is imperative that you find out
what they want you to do and the role they want you to
have and have them train you in that role, rather than you
trying to steer them in a particular way.
You do
that by simply asking them how you can best support them.
They will tell you.
Help the person see that they are an
entrepreneur and that they'll tend to have ideas for the
rest of their life. So, help them see they are different
than the average bear. That uniqueness is a gift but they
often experience it as a burden because "things don't
usually work out financially for them."
Find out how willing the person is to become financially
successful vs just being a happy creative type. Ask if
they are willing to give up some of their creative juices
to set up systems for production and learning. Ask them
if they are willing to be 'bored.' That usually wakes
them up and gets them thinking.
It's easy and natural to come in and want to
fix the chaos an entrepreneur brings. Resist this. Instead
find the gift your client is offering the world and enjoy
every part of them. From the projects that don't get
finished to the endless projects and ideas they bring you.
Rejoice in this!
Help
the entrepreneur pick 3 failsafe support structures to
help them build the muscle to get from idea to revenue
stream.
Structure #1. You, as their coach, are one structure.
Structure #2. Have them set up an R&D Team of colleagues
or potential customers. This is really important because
it rounds the person out from being an 'it' thinker to a
'who' thinker, meaning that as the person starts feeling
and understanding the people who will be using their
idea/product/service, they start to have a deeper
relationship with their idea vs the typical 'high' that
entrepreneurs get from having their ideas. Key, key
difference in terms of how the entrepreneur experiences
life. This alone can mature them quickly.
Structure #3. Set up some deadline/outcome dates for
testing or release of their product/service. There's
gotta be an endpoint with some pressure attached to it or
else the entrepreneur will cook up another idea and never
finish this one which actually brings them DOWN given they
know they 'failed.'
Along with #3, I've found that daily contact with a
colleague or coach or customers is essential; once a week
isn't enough. Personally, I am so undisciplined and so
lacking in willpower that I use Instant Messaging with my
colleagues or staff when I find myself drifting away. That
just in time structure keeps me productive.
...And
Because the entrepreneur is
wired the way they are, it can sometimes be painful to
watch or you may feel they may be taking on too much risk.
It helps to keep an eye on three things. To make sure they
have enough structure and support to deliver on the ideas
they have, schedule an integrity session once a month to
look at/work on the following:
1. The amount of room/space they have in their life to
create/play.
2. The structure/support systems they need to deliver on
their ideas/revenue streams.
3. The underpinnings they need for their
personal/lifestyle integrity/foundation.
Mistakes
Include:
Here are
examples of mistakes coaches make when coaching an
entrepreneur:
trying to protect them from
themselves.
trying to slow them down.
trying to direct them.
trying to make them
practical/linear.
trying to change them.
trying to get them to be
balanced (go for equilibrium instead).
What
entrepreneurs tend to respond to..
1.
Entrepreneur
clients NEED encouragement. Just because they own their
own business and are successful doesn't mean that they
don't need support from you. Entrepreneurs often have more
doubts about themselves than others do. Encouragement is
really, really important.
2. Entrepreneurs NEED
you to listen to them. A lot. Why? Because entrepreneurs
use the coaching relationship as a way to test out new
ideas or work through problems/issues.
3.
Entrepreneurs NEED outlets to express their creativity.
They are built to be innovators and experimenters. If
there isn't a way to express that creativity in an
expanding way frustration is usually not far behind.
4.
Entrepreneurs can benefit greatly from the collaboration
that comes from having a personal R&D Team. They need like
minded people. An R&D Team provides that.
Related Evolutionary
Progression

Related Life Model
License Rights and
Restrictions
This coaching the
Entrepreneur 3 Step Training is original work and owned by
CoachVille.com,
and is also part of a large collection of 3 Step Training
Modules available at
3steptraining.com.
Each of our 3 Step Training Modules is licensed
separately.
1. CoachVille members only may use this module, one on one
with clients or, per the rights and restrictions below.
2 If you are
conducting a CoachVille Study Group or
CoachVille-affiliated Chapter session, you may duplicate
and use this Module during the Study Group/Chapter
meeting, and those attending your CV Study Group/CV
Chapter meeting are licensed to use this process/exercise
with their clients, on a one-to-one basis, with no license
fee.
3. If you/anyone
wishes to weave this exercise into a workshop or
presentation, or work with companies or groups or groups
of clients, there is a one-time/lifetime $19 teaching
license ($39 for non CoachVille members) which includes
free use of the client and coach materials. So, if you
plan to use this material/concept with a group of folks,
even if you are giving a free talk on this topics, you
must purchase the $19/$39 teaching license, which is a one
time fee which grants you the right to use/teach this
module with groups and in other formats. You may purchase
this teaching license immediately and online at
http://www.teachinglicense.com. It takes just a
moment.
3. The one exception to free use is that you may not use
these materials in the process of training other coaches;
they must join CoachVille or the Graduate School of
Coaching themselves, except of course, if they are
attending one of your CoachVille Study Groups or
CoachVille Chapter meetings.
4. You may not modify these materials in any way; the end
user must know these are copyrighted pieces, used under
license.
5. Anyone who has or does enroll in the Graduate School of
Coaching (the GSC tuition is currently $1795 and includes
a wide range of advanced coach training course and
resources, including the master set of the 3 Step Training
Modules), receives a group teaching license to this 3 Step
Training Module and licenses to over 100 other 3 Step
Training Modules. So, if you are planning on offering
much group coaching or training, the best value is the GSC.
Details at
http://www.graduateschoolofcoaching.com.
coachville.com | licensed use only |
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Announcing...Booth/Exhibitor Space
availability
Confirmed Registrants of the
conference will receive an invitation to participate in
the Booth portion of the event on Monday, July 8, 2002
To receive this invitation,
register now, and also qualify for the early bird
registration fee of $279, available until July 15.
Fewer than 150 seats left.
Click here to register
before this event sells out.
(GSC
members receive further discount of $100) |
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Dates/Location
Thursday - Saturday
September
12, 13, 14,
2002
9am-5pm all days
Sheraton Centre Toronto Hotel
Toronto, Ontario, Canada
Maximum capacity: 500, (fewer
than 150 seats now remain)
Conference fee: $279 super early
bird registration fee until
July 15,
2002. Two weeks left.
$349 starting July 15, 2002.
Full payment is made upon
registration, but a full refund is available if you
withdraw prior to July
31,
2002.
Click
here to register.
Link not working with your browser? Go here:
http://www.coachville.com/conf/toronto.html.
Who is the
Conference designed for?
While everyone is most welcome, the conference
content has been designed for:
1. Coaches who are interested in mastering what it takes
to coach Entrepreneurs, Small Business Owners, Executives,
Managers and Leaders.
2. Coaches who would enjoy hands on situational training,
strategies and specific approaches to coaching in a
corporate environment.
3. Coaches who have an interest in improving the coaching
skills related to coaching tomorrow's leaders.
The conference is fitting for both newer coaches and
experienced coaches.
Interested in
a Booth/Exhibit?
We're offering
free mini-booths for those who wish to offer
their products and services at the Conference (space
permitting). The official announcement regarding how
to participate will be made next Monday July 8, 2002.
If you wish to participate in the booth portion of the
conference, be sure to register before July 8, 2002.
We expect to run out of exhibitor space rapidly, so
register now and be one of the first to respond!
Conference Agenda/Schedule
Day 2. Coaching
Executives and Senior Management
FRIDAY,
SEPTEMBER 13,
2002 |
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800-900am |
Coffee, Tea and
Networking With Thomas and the Other Presenters |
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The Morning |
Coaching the Executive |
900-1200noon
break at 1020am |
o
Understanding the 10
Primary Challenges that Executives Face, and How to
Coach Them Well in All 10 Areas
Challenge #1: Short term
results, with long term revenue sustainability
Challenge #2: Implementing
structural and cultural change
Challenge #3: Inspiring
management/staff to self-motivate
Challenge #4: Carving out the
time/space to think beyond the immediate
Challenge #5: Designing a
culture that learns rapidly, automatically
Challenge #6: Maintaining key
employees long term
Challenge #7: Replacing
revenue streams via creative destructionism
Challenge #8: Instilling the
company vision/mission throughout the firm
Challenge #9: Updating the
products to stay ahead of the competition
Challenge #10. Resolving
personal issues and lifestyle stresses |
|
1200noon-130pm |
Lunch
Break
(on your
own) |
|
The Afternoon |
Tools To Use with Executives & Management |
|
130-300pm |
o
Selecting the Best
Assessment Tools to Use With Executives and
Management
Learn the uses and benefits of 7 popular
assessment tools.
The DISC
360 Tools
5 more to be added, including
an Executive Dashboard-type enterprise management
tool |
|
300-315pm |
Afternoon Break |
|
315-500pm |
o
Executive Development
Programs
Full use/rights of these 2 new client
coaching/development programs are included in your
conference fee.
The Modern Leadership Program:
The 15 Proficiencies of Advanced Leadership
Visionary Thinker Program:
Looking, and Acting, 10 Years Forward.
Universal Trends: The 10
Trends That Are Shaping Our World, and How To Change
Your Thinking to Make the Most of Them |
|
500pm |
End of
Day |
How is the
Conference organized?
We are keeping the conference material as hands on and
interactive, effective, and simple as possible. You'll
have plenty of free time for networking.
1. Everyone is in the same event room during the
training.
2. Thomas Leonard is coleading the segments with
experienced business and corporate coaches.
3. All sessions are interactive (and include step-by-step
handouts).
4. You are on your own for meals. Beverages are served
both days during the breaks.

Hotel/Flights
The conference is being held at
the
Sheraton Centre
Toronto Hotel, located in what is referred to as "the
best location in the City" at 123 Queen Street West. The
Sheraton Centre Toronto has received more hospitality &
awards than any other hotel in Toronto. Among its many
honours, the Sheraton Centre is the only hotel to have
received the coveted Gold Key Award from "Meetings and
Conventions" magazine for twelve consecutive years!
Room Rates!
We've arranged for special room rates with the Sheraton
for conference attendees. $235.00 CDN per room double
occupancy. (approx $160 US, exchange rate will vary) Call
the hotel at (800) 325-3535
to make your reservation today! Do mention
that you are part of the CoachVille Conference in order to
obtain the special rate.
Sheraton Centre Toronto Hotel
123 Queen Street West
Toronto, Ontario M5H 2M9
Phone: (416) 361-1000
Fax: (416) 947-4854
Number of rooms: 1,377
Number of floors: 43
Check In: 3:00 PM
Check Out: Noon
Email:
reservations@sheratoncentretoronto.com
We suggest you
fly in on Tuesday evening (if attending the
boot camp day) and depart on Sunday. The major airport
serving Toronto is Pearson International airport, and it
is less than 45 miles from the hotel. We've had good luck
with Orbitz.com if
you're looking to book your flight online. The airport
code for Toronto is YYZ.
Airport Express Shuttle
For your convenience, Pacific Western operates a 24-hour
Airport Express shuttle bus between Pearson International
Airport and The Sheraton Centre Toronto Hotel, seven days
a week.
And for your return to the airport on Saturday or Sunday,
the Airport Express bus leaves The Sheraton Centre every
20 minutes, beginning on the hour. From 2am to 5am daily
the shuttle leaves every 30-40 minutes. Tickets can be
purchased at the Tour Desk in the lobby, or with driver.
One-way adult fare to Pearson is CAD$14.25, round-trip is
$24.00. Children ride free with adult. Pick-up is located
at the Richmond Street side of the Sheraton Centre's main
Motorcourt.
Driving?
Go
here for detailed directions.
Conference
Cancellations/Transfer
Full payment is made upon registration, but a
full refund is available is you withdraw prior to July 31,
2002.
Guarantee of
Satisfaction
If, at the end of the Conference, you feel that
the conference was not worth the fee you paid, you will be
refunded your Intensive fee in its entirety, no questions
asked. (We're quite serious about this.)
Exhibitor?
We're offering
free mini-booths for those who wish to offer
their products and services at the Conference (space
permitting). The official announcement regarding how
to participate will be made next Monday July 8, 2002.
If you wish to participate in the booth portion of the
conference, be sure to register before July 8, 2002. We
expect to run out of exhibitor space rapidly, so register
now and be one of the first to respond!
Presenter?
Please watch for
announcement. Thomas is coleading most segments with
corporate coaches.
Need a
roommate?
When you register, we'll let you know how to
connect with other attendees to share a room.
Volunteer?
Looking to volunteer? Great! A call
for volunteers will be coming out later this summer.
Dates/Location
Thursday - Saturday
September
12, 13, 14,
2002
9am-5pm all days
Sheraton Centre Toronto Hotel
Toronto, Ontario, Canada
Maximum capacity: 500 (fewer
than 150 seats now remain)
Conference fee: $279
super early bird registration fee until
July 15,
2002. 2 weeks left.
$349 starting July 15, 2002.
Full payment is made upon
registration, but a full refund is available if you
withdraw prior to July
31,
2002.
Click
here to register.
Link not working with your browser? Go
here:
http://www.coachvilecourses.com and type in class
2060.
Questions/Requests
Please email
support@coachville.com.
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